Return Policy

Return & Refund Policy

We want you to be happy with your purchase. If you are not completely satisfied, you may request a return in accordance with the policy below.

Return Period

Eligible products may be returned within 28 days of delivery.

To be accepted, returned items must be:

Unworn and unused
In original and resalable condition
Free from damage, stains, odors, or signs of wear
Returned with original packaging, tags, and accessories where applicable

We recommend using a tracked shipping service when returning an item.

How to Request a Return

Please contact our customer service team before sending your return.

Include your order number and the reason for the return. We will provide the appropriate return instructions.

Customers should retain proof of postage until the return has been received and processed.

Refunds

Once your return has been received and inspected, we will process your refund.

Approved refunds will normally be issued to the original payment method used for the purchase.

Please allow additional time for your bank or payment provider to process the refund after it has been issued.

Return Shipping Costs

Unless the item is defective, damaged, or incorrectly supplied, the customer is responsible for the cost of returning unwanted items.

If you receive an incorrect, damaged, or defective item, please contact us before returning it so that we can provide further instructions.

Exchanges

We do not currently offer direct exchanges for unwanted items.

If you require a different size, colour, or product, please return the original item for a refund and place a new order.

Personalised Products

Personalised products, including items printed with a player's name, a customer's name, a squad number, patches, or other customised details, cannot normally be returned or refunded unless the product is faulty or incorrectly personalised by us.

Please carefully check your size and personalisation details before completing your order.

Sale Items

Sale and promotional items are eligible for return under the same conditions stated in this policy unless otherwise specified on the product page or at checkout.

Faulty or Damaged Items

If your item arrives damaged or develops a manufacturing fault, please contact us as soon as possible.

Please provide:

Your order number
A description of the issue
Photographs of the product and packaging where appropriate

We will review the issue and provide instructions for a replacement, refund, or other appropriate solution.

Non-Returnable Items

For hygiene, safety, or product-specific reasons, certain items may not be eligible for return. Any applicable exclusions will be clearly stated on the product page.